Terms of service

Who we are

Phu Quoc Visa Express is an independent visa assistance and transport service based in Phu Quoc, Vietnam. We are not a government agency. Visas are issued by the immigration authorities of Vietnam and Cambodia, who make the final decision on every application.

Quotes, payment and cancellations

Prices on this website are starting prices. We confirm your full price, what it includes, how to pay and our cancellation and refund terms in writing before you book.

Your responsibilities

• Give accurate passport and personal details.
• Carry a passport valid for at least six months.
• Follow the instructions of immigration officers on both sides of the border.

Timings

E-visa approval times, ferry schedules and border hours are set by others. We plan around them and tell you straight away if anything changes on the day.

Your information

We use your passport and contact details only to prepare your visa applications and travel bookings, and to contact you about your trip.

Questions

WhatsApp us on +44 7738 468578.